CafeDelight Privacy Policy
At CafeDelight, located at 14 Oak Street, Pleasantville, CA 91234, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our mobile application, or interact with us in person.
Information We Collect
We collect various types of information to provide and improve our services, communicate with you, and personalize your experience. The information we collect includes:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide to us when you create an account, place an order, make a reservation, sign up for our newsletter, or contact us through our website or mobile application.
- Payment Information: When you make a purchase, we collect payment information such as your credit card number, expiration date, and billing address. This information is securely processed by our payment gateway provider and is not stored on our servers.
- Order Information: We collect information about the products and services you purchase from us, including order details, delivery instructions, and special requests. This information helps us fulfill your orders accurately and efficiently.
- Device Information: We collect information about the devices you use to access our website or mobile application, including your IP address, device type, operating system, browser type, and mobile device identifiers. This information helps us optimize our website and mobile application for different devices and improve the overall user experience.
- Log Data: We automatically collect log data when you visit our website or use our mobile application. This includes information such as your browsing activity, search queries, and the dates and times of your visits. Log data helps us analyze trends, track user behavior, and troubleshoot technical issues.
- Location Information: With your consent, we may collect location information from your mobile device to provide location-based services, such as finding nearby CafeDelight locations and delivering targeted offers and promotions. You can disable location services in your device settings at any time.
- Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing activity and preferences. Cookies are small text files that are stored on your computer or mobile device when you visit a website. Web beacons are small electronic images that are embedded in web pages and emails. These technologies help us personalize your experience, track user behavior, and deliver targeted advertising. You can control cookies through your browser settings. Please see our Cookies Policy for more information.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Improving Services: We use your information to process your orders, fulfill your requests, personalize your experience, and provide customer support. We also use your information to improve our website, mobile application, and services.
- Communication: We use your information to communicate with you about your orders, reservations, and inquiries. We may also send you promotional emails and newsletters about our products, services, and special offers. You can opt out of receiving promotional emails at any time by following the instructions in the email.
- Marketing: We may use your information to deliver targeted advertising based on your interests and preferences. We may also share your information with third-party advertising partners to help us reach a wider audience.
- Analytics: We use your information to analyze trends, track user behavior, and measure the effectiveness of our marketing campaigns. This information helps us understand our customers better and improve our services.
- Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes. We may also disclose your information to law enforcement authorities if required by law.
- Security: We use your information to protect our website, mobile application, and services from fraud, abuse, and unauthorized access. We also use your information to investigate and prevent security breaches.
Sharing Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We share your information with third-party service providers who help us operate our website, mobile application, and services. These service providers include payment processors, shipping companies, email marketing providers, and analytics providers. We require our service providers to protect your information in accordance with this Privacy Policy.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only share your information with your consent.
- Legal Requirements: We may disclose your information to law enforcement authorities or other government agencies if required by law.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our website of any change in ownership or control of your information.
Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. We use industry-standard security technologies and procedures to safeguard your information, including encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to the processing of your personal information.
- Restriction: You have the right to restrict the processing of your personal information.
- Portability: You have the right to receive your personal information in a portable format.
- Withdrawal of Consent: You have the right to withdraw your consent to the processing of your personal information at any time.
To exercise your rights, please contact our Privacy Officer at privacy@cafedelight.com or by mail at 14 Oak Street, Pleasantville, CA 91234. We will respond to your request within 30 days.
Children's Privacy
Our website and mobile application are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will take steps to remove the information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and mobile application and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website, mobile application, or services after the posting of changes constitutes your acceptance of the revised Privacy Policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
CafeDelight
14 Oak Street
Pleasantville, CA 91234
Phone: (555) 222-3344
Email: privacy@cafedelight.com
Our Privacy Officer is Sarah Miller, who can be reached at the contact information above.
Last Updated: October 26, 2025